Recruiting becomes more Social
In the same way LinkedIn changed the playing field for candidates and recruiters in the traditional corporate world, network-based referral and social apps will help managers and corporate franchises use their already engaged network of employees to find other candidates that fit company culture and want to stick around.
New Benefits Attract & Retain Quality EMployees
Over the next year, others will follow suit with improved benefits for those employees looking for long-term opportunities. While some of these benefits will be rolled out to every employee, others will be awarded based on performance, which will need to be managed and tracked through online training or e-learning software systems.
Gamified Training is Not Just Trendy
Imagine, instead of having to force feed incentives to servers to sell an flat-lined menu item, a couple of managers decided to hold a contest across stores with a prize at the end of the month! Not only are you engaging employees to go out and learn about the menu item (hello better test scores!) you're making what would normally be a hard-to-sell message fun!
The Great Tipping Debate Wages On
The National Restaurant Association has taken an official stance on the topic (and on tipping policies too) in favor of the operators, but a lot remains to be seen. With Ignite Restaurant Group and Joe's Crab Shack trailblazing a new idea on how to compensate staff, and states voting for minimum wage increases, operators will have to find alternative ways to protect their profit margins. That could mean better scheduling systems that help managers keep overtime within a predictable threshold, or reducing food waste and human error with better inventory applications. Even avoiding penalties related to the Affordable Care Act could put thousands of dollars back in an operator's pocket every year.
And this is how technology can give your restaurant an edge over the competition in attracting, engaging, and retaining high quality staff! Scheduling software can be used to balance out wage increases. Training software can help managers sell more of the right menu items and keep great employees engaged. Increases in food costs wont hurt so much because there is less foo waste in the kitchen thanks to better inventory apps.
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